Employment Tips

Increase your chances of working with us!

Applicants must have at least a High School Diploma or GED.

Experience in outbound campaigns is an asset.


1.  Fill out your application form neatly and with clear handwriting or use the online form.

  • Forms that are untidy or with unclear handwriting are often disregarded.  Taking the time to be neat shows work ethic and consideration for the persons that will be reviewing the form.


2.  Fill in every field.

  • Review the entire form before you start filling it out.
  • Make sure you fill in all fields correctly.
  • If your email address is not professional, consider creating a new email address rather than putting an inappropriate email address.
  • Bilingual means you speak English and another language fluently.  If your other language is Creole or you do not speak enough of another language to conduct a meaningful conversation, do not check Bilingual.
  • Last employer refers to the name of the business you last worked for – not the name of the individual that was your supervisor, manager or boss.
  • Use month and year for employment dates.
  • Do not lie.  Your answers are discussed with you during the interview and lies will most likely be caught.


3.  Answer your phone professionally.

  • If you put your phone number on a job application form, you must be prepared to answer your phone professionally at all times.
  • Speak English on the call.


4.  Ace the interview.

  • Be on time.
  • Dress appropriately.
  • Turn off your phone or set it to silent.
  • Your interview will start with a basic customer service test.  Passing this test only requires that you have the ability to put yourself in the position of the customer or your employer.
  • Speak English and refrain from using slang.


5.  Prepare for training.

  • If you choose not to attend the training, call in to let us know.  Failure to do so may result in future applications being discarded.
  • Read any material given to you before hand and write down any questions you have.
  • Read through the employee handbook.
  • Be on time.
  • Listen keenly and be vocal.


Following these basic tips will increase the likelihood of employment in any workplace.